KOLDING, DENMARK · BAGGAGE AUTOMATION & SMART TROLLEY SYSTEMS FOR AIRPORTS WORLDWIDE
Smart Trolley Service

We turn passenger trolleys into personal digital assistants.

A post-security shopping trolley that boosts passenger satisfaction and spending — with wayfinding, flight information, and a screen airports and brands can use to reach travellers at exactly the right moment.

Trolley tablet screen showing a personalised wayfinding route to the gate
Trolley tablet screen showing a personalised boarding alert
Business model

A turnkey service — and a commercially attractive model for airports.

NAS supplies, installs, and maintains the entire trolley fleet and its digital platform as a turnkey service, with no capital outlay required from the airport. NAS generates its own revenue through a mix of trolley sales, on-screen advertising, promotions, and passenger survey and data services — giving the airport a new passenger amenity and advertising channel at minimal operational overhead.

  • A commercially attractive turnkey model — installation and fleet maintenance with no capital outlay for the airport.
  • Revenue from trolley sales, advertising, promotions, and survey/data services.
  • A new, measurable advertising channel for the airport's retail and brand partners.
What the trolley does

One screen, five jobs.

Scanning a boarding pass on the tablet transforms the trolley into a personal assistant for that specific passenger and flight.

Wayfinding & maps

Indoor positioning shows the passenger's route to their gate on the trolley screen.

Flight info & alerts

Individual FIDS shows boarding time, gate, and status pulled to the passenger's own flight.

Advertising platform

A dwell-time screen for airport retail, concessionaires, and brand partners.

Data collection & ML

Aggregated, anonymised movement and usage data for terminal planning.

Passenger surveying

In-terminal surveys reach travellers at a moment they're receptive and unhurried.

Trolley tablet screen showing an interactive terminal wayfinding map
From scan to assistant

Every trolley becomes personal the moment a passenger boards.

Scanning a boarding pass on the tablet immediately personalises the experience for that passenger:

  • Individual flight information with boarding time and gate.
  • An individual route shown live on the terminal map.
  • An individually targeted advertising platform.
  • Enhanced footfall for airport concessionaires along the route.
Media effectiveness

Airport out-of-home outperforms the usual channels.

Independent research (JCD & Research Bods Media Effectiveness Survey, n=6,000) ranks airport out-of-home media above TV, print, and mobile on both perceived value and prestige — and a higher perceived value translates into stronger advertising rates for partners.

A typical trolley session lasts around 45 minutes, giving the screen a long, unhurried window with a captive, travel-minded audience.

Bring smart trolleys to your terminal.

A commercially attractive model for airports — let's talk through fit, fleet size, and rollout.